Ursula Holtgrewe heads the department of “Work and Equal Opportunities” of ZSI – Centre for Social Innovation GmbH in Vienna. She has a habilitation in sociology and a PhD in Applied Social Sciences and specialises in workplace and labour market studies, service work and organisation, impacts of digital technologies, and gender equality. Prior to working at ZSI she was a team leader and member of the management board at FORBA, Vienna, and held various fixed term and visiting appointments at the ILR School, Cornell University, Ithaca, NY, Johannes-Gutenberg-University Mainz, Vienna University, and the University of Duisburg-Essen. She co-ordinated the EU-FP 7 walqing project (2011-2013), and was part of the coordinating team of the internationally comparative “Global Call Centre Industry Project” (2002-2009).



Holtgrewe, U., Lindorfer, M., & Vana, I. (2020). Bewerbungsprozesse im Wandel—Alte und neue Anforderungen an Bewerber_innen in Niederösterreich. AMS Niederösterreich. https://www.ams-forschungsnetzwerk.at/downloadpub/2020_AMS-Stellen_Bewerbung-ZSI.pdf

Holtgrewe, U., Ramioul, M., & Kirov, V. (Eds.). (2015). Hard Work in New Jobs: The Quality of Work and Life in European Growth Sectors. Palgrave.

Holtgrewe, U. (2014). New new technologies: The future and the present of work in information and communication technology. New Technology, Work and Employment, 29(1), 9–24. https://doi.org/10.1111/ntwe.12025